KnowYourTap.org is organized around real-world tap issues—the kinds of things people actually notice in their kitchens and bathrooms.
Here are some of the most common situations we help explain:
Brown or yellow water, which is often related to sediment, pipe disturbance, or building plumbing
Cloudy or milky water, usually caused by air bubbles rather than contaminants
Metallic or unusual tastes, which can come from plumbing materials or water sitting in pipes
Chlorine or pool-like smells, often stronger at certain times of year
Sudden pressure drops, especially in multi-unit buildings
Slow hot water, particularly in older buildings with shared systems
Discoloration first thing in the morning, when water has been sitting overnight
For each of these, the site helps answer the same core questions:
Is this common?
Is it temporary?
Is it related to the city, the building, or my unit?
Do I need to do anything right now?
We don’t assume every issue has one cause. Instead, we walk through the most likely explanations in everyday language, starting with the most common and least concerning.
The goal is not to diagnose your plumbing remotely. It’s to give you enough understanding to recognize what category your situation falls into—and whether it’s something to monitor, ask about, or simply ignore.
The guiding principle of KnowYourTap.org is simple: clarity without fear.
Water issues can sound scary online because many resources jump straight to worst-case scenarios or technical explanations that don’t apply to most homes. That approach creates anxiety without improving understanding.
This site takes the opposite approach. We start with the most likely, everyday explanations. We explain when changes are normal, when they’re building-related, and when it makes sense to ask a question or request a check.
We avoid dramatic language and avoid pushing products or services. Knowing what’s happening is often enough to reduce concern.
That doesn’t mean ignoring real problems. When something is genuinely unusual or persistent, we say so clearly—and explain who is typically responsible and what steps make sense next.
Most tap changes are not emergencies. They’re signals—often harmless ones—from a complex system doing its job.
KnowYourTap.org is here to help you read those signals calmly, confidently, and without unnecessary stress.